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PERNAX is distributed
exclusively in the USA by Collaborative Push, DBA PERNAX, we aim to
provide you with information on this Website regarding the Products
available to you to purchase. To achieve this aim and to fulfill your
purchase requirements, we need to make the most efficient use of all
personal information that is provided by you to us on a confidential
basis.
We are committed
to ensuring the confidentiality and privacy of all personal information
collected during the conduct of our business.
What
is Personal Information?
Personal information
is any information about a customer or individual that identifies
that person or by which that person's identity can be reasonably determined.
We recognize that personal information is sensitive and that the provision
of such information is an act of trust.
How
do we Collect Personal Information?
Collection of
your personal information such as your email address may be required
to enable us to respond to any query that you may have or to enable
you to become a member of our website. This personal information
will enable us to liaise with you to provide you with the information
that you desire and updates when requested. If we do not collect
and make use of this personal information, our ability to assist
you is greatly limited.
If you wish to
purchase Products from us we will require you to voluntarily provide
us with other personal information such as your full name, address,
zip code, contact telephone numbers and credit card details. No matter
how your personal information is collected, it will be dealt with
by PERNAX in accordance with this Privacy Policy.
Where possible,
personal information is collected directly from you by your use of
our website. In situations where you personally provide us with your
personal information your consent to our collection is implied on
the basis that we have informed you herein what personal information
will be recorded and for what purposes. How do we Use the Personal
Information?
We
use the personal information collected from you too:
* provide you with
information or services at your request;
* take purchase orders from you;;
* dispatch Products to you pursuant to our Terms.;
* register your contact details; and;
* establish and maintain our relationship with you;
We do not disclose
any personal information for any other purposes without your consent
unless required by law.
Direct
Marketing
From
time to time we may use your personal information to provide you
with updates and new features regarding our website our products.
If you do not want
to receive any of this information, contact us at one of our offices.
If you inform us that you no longer wish to receive information about
updates and new features on our website, we will not send you any
further material. You can however, change your mind about receiving
this information at any time by contacting us. Disclosure of Personal
Information to Third Parties.
PERNAX may disclose
your personal information in certain circumstances.
Sometimes we are
required or authorized by law to disclose your personal information.
For example, we may disclose your personal information to a Court
in response to a subpoena.
We may also disclose
personal information to a party contracted to PERNAX to provide administrative
services or other activities on our behalf. In those circumstances
that party is bound by the same privacy rules we follow.
Ensuring
your personal information is up-to-date
We rely on personal
information we hold about you to efficiently conduct our business
of providing you with Products purchased by you. Therefore, it is
important that the personal information collected is accurate, complete
and up-to-date. If you think we have incorrectly recorded your personal
information please contact us so we can correct that information.
Security of Your Personal Information.
We take all reasonable
precautions to safeguard personal information from loss, misuse, unauthorized
access, modification or disclosure are taken as follows:
* external and
internal premises security
* restricted access to personal information
* confidentiality agreements with contractors and third party organizations
* maintaining technology products to prevent unauthorized computer
access
In most cases,
a summary of your personal information held by us, such as your name
and address details, contact telephone numbers, are freely available
to you by calling one of our offices.
All requests for
access to personal information will be handled as quickly as possible
and we shall endeavor to process any request for access within 30
days of having received the request.
PERNAX may be required
by law to retain personal information for a period of time after you
have ceased your relationship with us.
PERNAX is not always
required to provide access to personal information upon request.
Access may be refused
in a number of circumstances such as:
* where the information
may relate to existing or anticipated legal proceedings
* where required or authorized by law
* where the request is regarded as frivolous or vexatious
If access is denied,
we will explain why.
Sensitive
Information
PERNAX does not
collect sensitive information. Any information provided by you in
this regard will not be recorded or retained by PERNAX unless your
consent is provided.
Access
via the Internet
The Internet has
brought many improvements in the way PERNAX is able to do business.
PERNAX is continually maintaining and upgrading technology and procedures
in this respect to its online transactions.
PERNAX retains
the right to collect any information from any visitor to the website
regarding the visitor's use of our website typically but not exclusively
for the better understanding of our visitors. For example, how often
a visitor goes to a specific page can assist us in focusing our business
to the interests and needs of our visitors, thereby improving the
services available to you. Any visitor to the Active website who provides
any information to PERNAX in this regard agrees that PERNAX has the
right to use that information and agrees that this information shall
be deemed to be non-confidential.
We may compile
a report identifying the number of visitors to the homepage of our
website and other particulars pages on our website. These reports
may be shared with sponsors and prospective sponsors of our website,
but they will not disclose any personal information.
The PERNAX website,
like a number of other commercial websites, stores information in
a small text file on your hard disk known as a cookie. The information
stored in the cookie includes your preferences and choices you make
while visiting the PERNAX website. Please check your web browser to
ensure that you have consented to the use of cookies during your web
browsing. Please note that we do need cookies for you to be able to
properly access our website.
Privacy
Policy changes
PERNAX constantly
reviews all its policies and procedures to keep up-to-date with changes
in the law, technology and market practice.
As a result we
may change this Privacy Policy from time to time.
This Privacy Policy
was last amended 02 Dec 2008.
Concerns
or requests for access?
If you have a question
about this Privacy Policy, wish to lodge a request to access information,
or lodge a complaint, you can contact our Privacy Officer at support@pernax.com
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